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Transparency & Cost Optimization… Bank on it!!

By |June 19th, 2014|Categories: Leadership|Tags: , , , , , , , |Comments Off on Transparency & Cost Optimization… Bank on it!!

In my last blog I spoke about the four principles that lead to better Cost Optimization. They were Transparency, Flexibility, Simplification and Discipline. I would like to take this opportunity to discuss Transparency in more detail.

How many times has IT management staff felt that their business partners don’t appreciate or understand the effort, time and money required to satisfy a business demand? On the other hand, how many times do you think business partners wonder if IT is focusing on the correct enterprise initiatives, or why their requests are not satisfied to their expectation level? The answer? Too many times to count on both hands. Without transparency, the worst fears of both sides and all stakeholders become a reality.

Webster defines Transparency as “the quality that makes something obvious or easy to understand.” At TransAccel, we view Transparency as a prerequisite for making better supply and demand decisions that are based on cutting the right costs in the right way, while maintaining what is most valuable to the organization. With transparency, the IT organization can participate in valuable discussions that balance costs with IT benefits.

Transparency should exist across all sectors of IT – but especially crucial are:

The first step toward Transparency is to divide IT services into two camps: those that support core (vital, no one else can do them) activities and operations, and those that could be outsourced if need be (non-core). Obviously, step one goes a long way in determining where resources and assets should be allocated (or not). For transparency and cost optimization to occur, defining and validating IT business services must be carried out, even if this is done through a series of incremental steps rather than a complete transformation.

Poor Transparency
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October: Conscious Planning

By |October 4th, 2011|Categories: Planning|Tags: , , , , , , , , , |Comments Off on October: Conscious Planning

October is probably the most grueling month of the IT planning cycle, given the exorbitant amount of time expended in meetings. Each department—Sales, Marketing, R&D and Manufacturing—will meet with its IT counterpart to plan next year’s projects. These meetings should be dialogue-driven events that result in a shared understanding of anticipated business drivers over the next 12-18 months, current market conditions, emerging trends, and specific strategies to capitalize on opportunities. In preparation for these meetings, it would also be helpful for IT to conduct a SWOT analysis (strengths/weaknesses/opportunities/threats) comparing your company to 3 or 4 competitors. Not only will this assessment point out technical strengths and weaknesses, but it is always wise to know what the competition is up to.

Unfortunately, October is also a time of enormous pressure, as both IT and the Business push hard to achieve MBO deliverables before the end of the year. Too often, the competing time constraints of completing existing projects while planning new ones causes Business to default on the planning side, leaving IT to design new projects on its own. This lack of input from Business leads to “silo” thinking: “We know what they [the Business] really want or need.”

Now, in a perfect world, Business would remain engaged with the IT Account Manager—the one who not only has the best vantage point from which to understand and articulate Business’s needs, but is also well-equipped to offer ideas and solutions to address those needs holistically (end-to-end) rather than piecemeal. But, if Business opts out and IT can’t get it back to the table, or IT believes it actually can do the planning on its own, the next step needs to be the creation of a business case, or
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